At Fiona Notepad, we aim to provide a seamless shopping experience with reliable shipping services. Please read our shipping policy carefully before placing an order.
1. Order Processing
- All orders are processed within [10] business days after confirmation.
- You will receive an email notification with your order details once it has been processed.
2. Shipping Coverage
- We offer worldwide shipping to most countries.
- If your location is not serviceable, we will notify you and cancel the order with a full refund.
3. Shipping Charges
- Shipping costs vary based on location and order size. The exact charges will be displayed at checkout.
- Any additional customs duties, taxes, or import fees are the responsibility of the customer.
4. Tracking Information
- Once your order has been shipped, we will provide a tracking number via email.
- You can track your order using the provided link to stay updated on its status.
5. Lost or Stolen Packages
- Fiona Notepad is not responsible for lost or stolen packages after they have been marked as delivered.
- If you encounter an issue with delivery, please contact the shipping provider directly.
6. Address Accuracy
- Please ensure that your shipping address is correct before placing an order.
- Orders with incorrect addresses may experience delays or non-delivery.
7. Contact Us
For any shipping-related questions, please reach out to us at [email protected].